Fiber optic expansion is progressing, but a larger network also means more work on site. Not every technician can solve every problem equally well. To relieve the workload of field staff and at the same time ensure a high quality of service in the network, Viavi is now equipping its SmartOTDR devices with new cloud support.
Via SmartAccess Anywhere, the control center can access the device anytime, anywhere – no matter where it is located. A secure encrypted connection to the Viavi cloud can be established via any available network access. The expert at the control center sees everything the device displays. From their desk they can access the OTDR and help solve the problem. In this way, malfunctions can be resolved quickly and sustainably without having to have an unnecessary amount of field staff be on the road.
